Making consumer king again – A study of the Consumer Protection Act, 2019: Part II

In furtherance to Part – I of the article, the authors shall endeavour to outline some of the salient features of the Act of 2019 and how the same can be used for strengthening the protection of consumer rights in India. Salient features of the New Act (Cont.) Unfair Contract Courts, in consumer disputes, have […]
Making consumer king again – A study of the Consumer Protection Act, 2019: Part I

Introduction Consumers play a vital role in the development of a nation. It was Mahatma Gandhi who once said, “A consumer is the most important visitor on our premises. He is not dependent on us, we are on him. He is not an interruption to our work; he is the purpose of it. We are […]